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HRM Integration

Connect Medical Records (MR) and Diagnostic Imaging (DI) reports directly into a patient file within their doctor’s EMR. Send narrative, text-based reports electronically directly into a patient’s record within their clinician’s EMR.

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PACS Integration

OrbCare delivers a complete picture of a patient file by integrating Picture and Archiving Communication System (PACS) directly into the platform. Either via a third-party software currently in use, or using OrbCare’s in house solution, Clinicians are able to access images and view a patients file in the same instance. Reduce manual switching and save time, while delivering better care.

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Online Scheduling

Allowing online booking decreases no-show rates and administrative workload, while simultaneously increasing patient satisfaction. OrbCare’s online booking allows patients the ability to book online by appointment type, physician, location, and availability. Patients can go a step further by attaching a requisition, if needed. To minimize mistaken booking types, administrative staff will be able to confirm that the appointment is correctly made in the OrbCare platform, and an SMS/Email message is sent direct to the patient for final confirmation.

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eFax

A completely digital faxing solution is built directly into the OrbCare Platform. Eliminate server, maintenance, and stationary costs completely while maintaining the same fax functionality by clinical staff. OrbCare eFax allows faxes to be send instantaneously as individual documents, no longer batch faxing. eFax also has the unique ability of associating a critical status to outgoing faxes so that other HealthCare facilities deliver results faster when it matters most.

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Health Card Validation

Electronically validate Health Card information in seconds, using OrbCare’s validation system. Colour coded for simple administrative review, this functionality saves a tremendous amount of time manually entering health card information and prevents any type of input errors.

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Referring Physician Portal

Accelerate the referral process with tracking and management of electronic referrals for significant time and cost savings. Using OrbCare’s referring portal enables referring doctors and their staff to securely access reports and images, request appointments, manage patient eligibility. By simplifying the referring process, practices using this portal see a substantial increase in patient recommendations. OrbCare’s referring physician portal in addition to streamlining the patient referral and intake process, also supports timely results distribution for completed examinations. OrbCare automates workflow for your staff as well as for referrers.

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Reporting Worklist

OrbCare’s reporting brings together the latest enhancements to a clinical practice. Using our build in Voice Recognition, physicians can dictate promptly using voice-to- text technology to require zero need to manual scribe notes. Within OrbCare’s reporting, physicians are able to view priors, approve transcripts, and auto-attach billing data, all within the same page. No need to switch from multiple softwares. OrbCare being completely cloud based allows full functionality to view and report from any location on any modality securely.

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Single Sign-On

Clinicians are typically using up to 10 different software today in order to incorporate the features they need within their practices. This type of workflow creates a system of multiple entry, which typically results in a lack of adoption and increased manual workload. OrbCare has pulled together an end-to-end solution allowing a practice a single view of all the functionality they require for their practice, with a single login.

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Video Audio Consultation

Bring virtual consultations to your practice today. Meet the patient demand for remote care securely, and confirm billing seconds before the appointment starts. Using OrbCare Video/Audio capabilities, healthcare providers can enhance reach and provide virtual scheduled or “walk-in” appointments with secure, state-of-the-art, multi-person video/ audio conferencing.

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OrbCare Anonymous

Provide clinical support through teleconferencing where anonymity and safety is needed.OrbCare has built a secure environment for patients looking to receive help without having to relay personal information. Using OrbCare Anonymous, patients can attach the minimal information provided and receive remote appointments using OrbCare Video/Audio Consultations. No longer does care need to be sacrificed by patients.

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Smart Messaging

OrbCare has built a messaging system designed to be customized to each individual practice. Smart Messaging includes appointment reminders, electronic instruction delivery, on-site onboarding, and more. It is designed to match the criteria chosen by each clinic. Clinics that want to only use a selected list of functionalities with specific require details will be able to have complete control of what their practice wishes to use.

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Appointment Reminders

Eliminate the need to manual remind patients of their appointments via administrative calling by delivering SMS/Email messaging to patients to confirm their appointments.

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Instruction/Questionnaire Delivery

Where required, deliver SMS/Email messages for pre or post instruction for an appointment. Additionally, engage patients with questionnaires on their mobile or computer devices, eliminating more time in the waiting room.

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Online Booking

Allow SMS/Email messages of upcoming appointments to current and potential patients looking to receive an appointment. Filter messaging by appointment type, physician, and availability to cut down significant time in phone backlogging. For specialty care, pre-emptively engage with potential patients from referring practices using smart messaging built within eReferral.

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Phone Integration

Today, clinicians are faced with hundreds of calls of incoming calls daily. That is why OrbCare created an integrated Phone tool specifically designed to eliminate the time spent on manually booking appointments. This phone tool works both within OrbCare’s core platform or integrated within an existing system to deliver an on-screen patient file that launches the moment a call is answered.OrbCare Phone Integration tool will pull up all patient demographic data, upcoming appointments, and a list of available appointment times for booking. Cutting down on language barriers, phone backlogs, and conservatively reduce the average time per patient call down 300%. This phone tool can also be configured to provide referring practices a means to access test results instantaneously. You will be able to identify who the practice is, and pull up all results from patients referred from said practice, making sure referring practices never need to wait again.

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E-Referrals

Streamline the entire referral process – from referring physicians to patient appointment.OrbCare has created a digital referral process designed to directly integrate into the EMR systems of the referring practice to electronically send and receive requisitions directly from practice to practice the moment an order is made. Eliminating the need to manual re-enter patient data or scan and attach requisitions on-site.

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Self Check In

Allow patients to go from the waiting room to the procedure room electronically. Using OrbCare, patients can receive SMS/Email messages as they step into a medical practice. Passing along a secure link to sign themselves in for their appointment and proceed to the proper procedure room, allowing your staff to focus on other tasks.

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Orbie

Phone backlogs continue to be a major pain-point for almost every healthcare provider. We’ve listened to the frustration of patients on hold and staff feeling inundated that they cannot help.The first of its kind – ORBIE delivers immediate care to patients when they want it, anytime. This chatbot recognizes common language responses using AI to understand patient questions and respond instantly all through SMS. Allow patients to text into your clinic to receive information varying from directions to appointment times and changes, results in less calls and higher patient satisfaction.

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