Get the latest details on the features that will effectively reduce workflow inefficiencies within your practice. 

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HRM Integration

This feature connects your Medical Records (MR) and Diagnostic Imaging (DI) reports and secures them within their doctor’s EMR. Send narrative, text-based reports electronically directly into a patient’s record within their clinician’s EMR.

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PACS Integration

OrbCare is able to integrate our platform directly into your existing Picture and Archiving Communication System (PACS). Either via a third-party software currently in use, or using OrbCare’s in-house platform, Clinicians are able to access images and view a patients file in the same instance. Reduce manual switching and save time, while delivering better care.

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Online Scheduling

This feature’s capabilities will help decreases no-show rates and administrative workload, while simultaneously increasing patient satisfaction. OrbCare’s online scheduling feature allows patients the ability to book online by appointment type, physician, location, and availability. Patients can go a step further by attaching a requisition, if needed. To minimize mistaken booking types, administrative staff will be able to confirm that the appointment is correctly made in the OrbCare platform, and an SMS/Email message is sent direct to the patient for final confirmation.

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eFax

A completely digital faxing solution is built directly into the OrbCare platform. Eliminate server, maintenance, and stationary costs completely while maintaining the same fax functionality for clinical staff. OrbCare’s eFax feature allows faxes to be send instantaneously as individual documents, no longer batch faxing. eFax also has the unique ability of associating a critical status to outgoing faxes so that other healthcare facilities deliver results faster when it matters most.

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Health Card Validation

Electronically validate Health Card information in seconds, using OrbCare’s validation system. This feature is colour coded for simple administrative review, and saves a tremendous amount of time otherwise spent manually entering health card information. No more input errors or duplicate entries!

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Referring Physician Portal

Our Referring Physician Portal will accelerate your referral process. By tracking and managing electronic referrals your practice saves significant time and money. Using OrbCare’s referring portal enables referring doctors and their staff to securely access reports and images, request appointments, and manage patient eligibility. Practices looking for a substantial increase in patient recommendations, can simplify the process in OrbCare’s Referring Physician Portal. In addition to streamlining the patient referral and intake process, the portal also ensures the timely distribution of results for completed examinations.

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Reporting Worklist

OrbCare’s reporting brings together the latest enhancements to a clinical practice. Using our built-in in Voice Recognition, physicians can dictate promptly using voice-to- text technology to require zero need to manual scribe notes. Within OrbCare’s reporting, physicians are able to view priors, approve transcripts, and auto-attach billing data, all within the same page. No need to switch from multiple softwares. OrbCare being completely cloud based allows full functionality to view and report from any location on any modality securely.

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Single Sign-On

Clinicians are using up to 10 different software today in order to incorporate the features they need within their practices. Eliminate this system of multiple entry, which only increases your practices manual workload.OrbCare has pulled together an end-to-end solution with a single login, allowing a practice the ability to view of all the functionality they require to care for their patients effectively.

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Video Audio Consultation

Bring virtual consultations to your practice today and meet the patient where they are. Meet the patient demand for this unique feature that provides remote care securely. Giving you the ability to confirm billing and confirm appointments, seconds before the appointment starts. Using OrbCare Video/Audio capabilities, healthcare providers can enhance reach and provide virtual scheduled or “walk-in” appointments with secure, state-of-the-art, multi-person video/ audio conferencing.

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OrbCare Anonymous

Provide clinical support through teleconferencing and show that you value and safety where anonymity is needed.OrbCare has built a secure environment for patients looking to receive help without having to relay personal information. Using OrbCare Anonymous, patients can attach the minimal information provided and join remote appointments using OrbCare Video/Audio Consultations.

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Smart Messaging

OrbCare has built a messaging system designed for the needs of each individual practice. Smart Messaging is an automated feature that includes appointment reminders, electronic instruction delivery, on-site onboarding, and more. Using SMS or email messaging, each clinic can personalize their message and set the criteria for which messages go out and when. Clinics that only require certain elements of this feature, will have complete control of what their practice will use.

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Appointment Reminders

Eliminate the need to manually remind patients of their appointments. With this feature, instead of having your administrative individually remind patients of their appointments, an automated message will be sent through SMS or Email messaging to patients to confirm their appointments.

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Instruction/Questionnaire Delivery

Similar to our Appointment Reminders feature, this feature will empower your patient to make sure come ready for their appointment. Using automated SMS/Email messaging you can send appointment instructions before their appointment begins or after the appointment is done. Additionally, you can also engage with your patients with automated questionnaires to get feedback and further information from them, without having them spend more time in the waiting room.

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Online Booking

This feature allows automated SMS/Email messages to be sent to remind patients of upcoming appointments. It will also notify patients when a time slot in your scheduler opens up for them. Filter messaging by appointment type, physician, and availability to cut down significant time in phone backlogging. For specialty care, pre-emptively engage with potential patients from referring practices using smart messaging built within eReferral.

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Phone Integration

Clinics today are faced with hundreds of incoming calls daily. That is why OrbCare created an integrated phone tool specifically designed to eliminate the time spent on manually booking appointments. This phone tool is featured within OrbCare’s core platform or can be integrated within an existing system to deliver an on-screen patient file that launches the moment a call is answered. The OrbCare Phone Integration tool will pull up all patient demographic data, upcoming appointments, and a list of available appointment times for booking. Cutting down on language barriers, phone backlogs, and conservatively reduce the average time per patient call down exponentially. This phone tool can also be configured to provide information received and sent to referring practices, instantaneously.

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E-Referrals

Streamline the entire referral process – from referring physicians to patient appointment.OrbCare has created a digital referral process designed to directly integrate into the EMR systems of the referring practice. Through this E-Referral feature you can electronically send and receive requisitions directly between practices and clinics the moment an order is made. And this will eliminate the need to manually re-enter patient data or scan and attach requisitions on-site.

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Self Check In

Allow patients to go from the waiting room to the procedure room with the help of our Self Check In feature. Using OrbCare, patients can receive SMS/Email messages minutes before their appointment is scheduled to start. Using a secure link sent to their personal device, they can confirm their health card information, personal information and medical history before they step into the waiting room. By the time they arrive, they will know which procedure room to go to, and be ready to begin their appointment.

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Orbie

Phone backlogs continue to be a major pain-point for almost every healthcare provider. An OrbCare original, Orbie delivers immediate care to patients when they want it, anytime. This feature will allow the patient to get the basic information they need instantly via SMS messaging. Since this chatbot recognizes common language responses using AI it can understand patient questions and respond instantly without tying up your phone line. Patients will be able to text into your clinic to receive information varying from directions to appointment times and changes. If patient questions involve a more complex answer, Orbie can then pass on a notification to the clinic front desk and hand off to the next available staff member. Reduce your call volume and simultaneously increase patient satisfaction.

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